Refund policy

Returns & Exchanges Policy

Thank you for shopping with Célum! We want you to love your fit. While we do not offer cash refunds, we are happy to assist you with an exchange for a different size or variant, or issue store credit.

1. Exchange Window You have 7 days from the date of delivery to request an exchange or store credit.

2. Item Condition To be eligible for an exchange or store credit, items must be:

• Unworn, unwashed, and undamaged.

• In their original packaging with all tags still attached.

3. No Cash Refunds Please note that we do not offer monetary refunds to your original payment method (bank account/card). If a replacement size is out of stock, we will issue you store credit via a gift card code that you can use on our website at any time.

4. How to Start an Exchange To request a size replacement, please reach out to our support team at support@celum.in with your Order ID and the new size you require.